Closure of Cutty Sark DLR Station

Closure of Cutty Sark DLR Station from 31st May 2025 until Spring 2026 for essential escalator replacement works

Dear Business Owner / Visit Greenwich Partner,

This is a reminder that on 31st May 2025, Cutty Sark for Maritime Greenwich DLR station temporarily closes for replacement of the 25-year-old escalator system. The works will significantly improve efficiency and convenience, enhancing the customer experience throughout the station as well as being a significant long-term investment. 

New TfL data indicates 92% of visitors during the closure will use Greenwich Station DLR as the main alternative as normal DLR services continue to operate between Bank and Lewisham. TfL has also been raising awareness of access to Greenwich via local river services, buses and via Maze Hill National Rail Station.

We have been working closely with Transport for London and Royal Borough of Greenwich to minimise the impact on visitation to Maritime Greenwich and as such, you should find the following information of great use:

• Campaign for “Greenwich Is Open” messaging 
A press release on behalf of Royal Borough of Greenwich with TfL and Visit Greenwich.

• How to Get Here messaging
As agreed by TfL, Royal Borough of Greenwich and Visit Greenwich, to ensure clear, consistent messaging: 

a) Updates to travel information on the Visit Greenwich website “Plan Your Trip”  page encouraging visitors to search for alternative routes, plus live updates on TfL Journey Planner.

b) Key travel apps TfL Go, City Mapper and Google Maps will be updated to note temporary closure/diversions, specifically for those travelling on the day using mobile technology.

c) Greenwich Tourist Information Centre remains open in the Discover Greenwich Visitor Centre at the Old Royal Naval College.

• Additional signage will be installed for passengers arriving via platforms of both DLR and National Rail at Greenwich Station, directing visitors to Greenwich High Road, either a quick bus ride, or 11-minute walk to “Maritime Greenwich UNESCO World Heritage Site and Town Centre”.

• A new Visit Greenwich Spring/Summer destination campaign has just gone live, highlighting Greenwich as part of VisitBritain's national ‘Starring GREAT Britain’ film and TV locations campaign. Greenwich: An Unmissable Time inspires visitors to seek iconic filming locations while highlighting all the attractions and businesses in the area, replicated on the SetJetter’s App, which is fun, free to download and easy to use.

• Maritime Greenwich will have an eventful summer. As well as the new Pirates Exhibition at the National Maritime Museum, a new film and TV location tour at Old Royal Naval College - Wigs, Weddings, Powder and Palaces and Climb The Rig Experience at Cutty Sark will also be available. Find all about What’s New in Greenwich for 2025-26 and share on your own channels and with colleagues.

• General Business Support
Royal Borough of Greenwich’s Business Team will closely monitor the impact of the DLR closure on the town centre to ensure the council and its partners can effectively respond to challenges in real-time. You can contact the Business Team by emailing business@royalgreenwich.gov.uk. Businesses affected by the DLR closure can find out about the support available from the council and its partners by visiting the Royal Borough of Greenwich website.