Access

For safety reasons, wheelchair spaces for Cutty Sark are limited to three visitors at any one time.

The original ship structure restricts the size of the lift on board, therefore mobility scooters cannot be accommodated on Cutty Sark.

Manual wheelchairs and most powered wheelchairs can access the ship: please note that the lift dimensions are 1100mm wide x 1480mm deep.

Manual wheelchairs can be pre-bookedbefore your visit.

The Master’s Saloon, cabins and anchor deck are not wheelchair accessible, but virtual access is provided to these spaces.

Lifts offer access to all other areas of the ship, including the Main Deck as well as the Sammy Ofer Gallery beneath the ship.

Please also be aware there are steps and gradients in Cutty Sark Gardens on the approach to the ship.

There is a step-free route from King William Walk and Greenwich Pier.

The O2 is fully accessible. Lifts and public areas are designed for wheelchairs.

Wheelchairs are available in The O2 and there’s help to get around if you need it.

Assistance dogs are welcome in all venues.  Water bowls are available too. Just ask.

Personal assistants can get one free ticket to any event when a disabled visitor pays full price.

Let us know that you’re bringing your PA when you book. And book in advance to make sure you get the tickets you need.

There’s an accessible toilet block under the cinema escalators.

The bars and restaurants also have accessible toilets and accessible lifts.

If you’ve got a ticket for accessible seating, you can use any entrance.

People with mobility issues may find it easier to use Entrance B.

The main concourses are level and step free and there are accessible lifts spread over all levels.

Our accessible bays are on Level 1 with seating available for friends, family and PAs.

The bays are raised above the fixed seating areas.  That means you can stay seated and still have a clear view of the action.  Even if the audience is standing.

Each bay has a steward who’s there to help if you need anything.

Pre book disabled access parking for £13.50.  On the day it’s £15.00.

Having passed through the gates you enter the Meridian Garden.

If you take the path to the right, a ramp provides access to the Meridian Admissions Desk, which leads to the Astronomer’s Garden, Meridian Courtyard and Meridian Line; Meridian Observatory and Flamsteed House.

The left-hand path leads to the Astronomy Centre and the Planetarium.

Both routes are fully accessible.

The older Royal Observatory buildings to the north of the site have restricted access.

Flamsteed House apartments are not recommended for wheelchair-users due to the narrow interior.

The Octagon Room is only accessible via a staircase, as is the Great Equatorial Telescope.

Access to the Time Galleries in Flamsteed House is by an external lift in the Astronomer’s Garden. You will need to press the bell by the doors for access.

Located close to the National Maritime Museum, The Queen’s House has good paths which connect the two.

All floors of the Museum and The Queen’s House have good lift access.

Please note that due to the historic nature of the Queen’s House, visitors using mobility scooters may need to seek assistance from staff.

Ask at the Museum information desk upon arrival.

To download the visitors map, please follow the link.

As a general rule, you can complete the climb if you can walk unaided.

We also run wheelchair climbs.

Wheelchair climbs take up to three hours.  Each wheelchair booking is £26.00 and includes a free ticket for a personal assistant.  You can also buy tickets for up to eight friends and family members.

You’ll get a special wheelchair that you’ll need to move yourself into.  If you can’t, a personal assistant or family member can help.

You’ll climb with four guides who will use a pulley system to help you up and down.  On the way down, you’ll descend backwards.

For wheelchair measurements, please see here.

See Emirates Air Line or to discover more, please follow the link.

This information is for the entrance located on Thorntree Road, opposite Pound Park Road.

There is level access into the venue.

The main doors open (no doors).

The door opening is 120cm (3ft 11in) wide.

There is a ramp or slope to access the Charlton Road entrance.

The ramp or slope is located after the entrance.

The ramp or slope is steep.

The ramp or slope is permanent.

Wall mounted rails are available. As you face the toilet the wall mounted grab rails are on both sides.
There is a shelf within the accessible toilet. The shelf is not higher than 100cm (3ft 3in).
There are mirrors in the accessible toilet.
The accessible toilet is located in the shop to the right of the service counter.

There is level access to the accessible toilet. This is a unisex toilet.

A key is not required for the accessible toilet.

Visitors please note there is a spiral staircase and 86 steps to the top.

We are a listed building so wheelchair access is limited to the ground floor (the tearoom) via a stair climber.

To view the stair climber, click this link.

On the ground floor you can access a TV screen linked to a webcam on the viewing platform on the roof and the spectacular views across London.

If you wish to use the stair climber, please notify us of your visit in advance info@severndroogcastle.org.uk

You may bring a companion or carer in for free to help you get more out of your visit.

Most areas of the house are accessible by wheelchair.  Approx. ten disabled parking spaces located 10 metres from reception.

There are extensive grounds and gardens with opportunities for a sensory experience.  Guide dogs welcome.

For more details, please follow the link.